UK letting agents and landlords are being warned that the use of digital inventories may not provide adequate evidence in cases of disputes according to a report on

The current trend is to opt for digital inventories with a large number of photos or a video being taken delivering a quicker solution, saving time and money.

However, according to the article recent research undertaken by My Property Inventories indicates that in many cases the adjudicators are rejecting cases due to the lack of detail provided by the digital inventories.

Director of Mr Property Inventory, Danny Zane, said: ‘Many landlords and agents are using digital evidence to replace essential written descriptions in inventories, at check-in and check-out, leaving landlords exposed to potentially costly disputes over damage and other issues.’

With the burden of responsibility firmly on the agent or landlord to provide clear and indisputable evidence of damage, Danny Zane added that: ‘Without an accurate and properly detailed inventory, a landlord has no evidence to prove that the property has been damaged in any way during the tenancy and therefore will find it almost impossible to withhold any deposit money from the tenants.’

In the article landlords and agents are advised to ensure that they not only have a full written description of their property and contents but also detail all damage, however small, at the start and at the end of every tenancy.  Photos or video can then be used to support this as long as they are of a high resolution showing clearly the damage in context to its surroundings.  Don’t forget that colour can be distorted or misrepresented on printed photos so it is well worth describing these details in any written inventory.

Why not check out our inventory information in our landlords Tips and Guides section or get a quote online for our landlord insurance which can include accidental damage and malicious damage by tenants.