is committed to ensure that all of our customers have access to our websites. Some customers may have a disability that affects how they are able to view and access the internet. We aim to ensure that all our customers are able to read our site content and apply for insurance online where available.

This website is designed for and regularly tested on the most popular browsers and operating systems. If you discover a part of our web site that has been difficult to use, please let us know via Your feedback is important to us.

If you need help making the Internet easier to use you might like to visit the BBC My Web My Way site.

This site explains the many ways you can change your browser, computer, keyboard and mouse settings to make the internet more accessible for you.

The service was very efficient and handled in a professional manner tailored to my needs at the time. I was pleasantly surprised at the speed in response to my queries particularly when I asked for a refund as my property had been sold. This was turned around within an hour - remarkable without any queries or questions. I will use you again should the need arise. Thank you.

Joan, Edinbugh

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