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If you need help making the Internet easier to use you might like to visit the BBC My Web My Way site.
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The service was very efficient and handled in a professional manner tailored to my needs at the time. I was pleasantly surprised at the speed in response to my queries particularly when I asked for a refund as my property had been sold. This was turned around within an hour - remarkable without any queries or questions. I will use you again should the need arise. Thank you.