Claims Procedure
If you wish to make a claim please consult your policy wording to follow the correct procedure and to find out what information is needed.
If you need to submit a claim, please find below a quick reference guide of contact details for the policies we sell. These details are also located in your policy
summary.
Click on the link below to be taken to the relevant details:
STANDARD TRAVEL INSURANCE
(Standard Single Trip, Standard Annual Multi-Trip)
For policies underwritten at Lloyd's of London with certificate numbers starting C4Q/GER/.
When contacting these numbers please state you are insured through Click4quote.com and provide your full certificate number:
Emergency Medical Assistance:
International Medical Rescue (IMR)
Tel: 00 44 208 669 9292
Fax: 00 44 208 669 3442
Making a claim on your return home:
Claims International Limited
Scheme No. 585
PO Box 1037
Oakleigh House
Cardiff
CF11 1HU
Tel: 0845 604 9855
Fax: 0845 604 8634
Email: travelclaims@cl-uk.com
SAILING TRAVEL INSURANCE
(Single Trip Sailing and Annual Multi-Trip Sailing policies)
All claims other than for Medical Emergency Assistance must be made direct to:
Claims International Limited
Scheme No. 585
PO Box 1037
Oakleigh House
Cardiff
CF11 1HU
Tel: 0845 604 9855
Fax: 0845 604 8634
Email: travelclaims@cl-uk.com
Please quote Click4quote.com and your full certificate number.
Medical Emergencies
You should notify IMR stating that you are insured by Click4quote.com and quote Your Schedule Certificate Number.
Contact IMR on:
24 Hour Emergency telephone number 00 44 208 669 9292
24 Hour Emergency fax number 00 44 208 669 3442
Please use these numbers for MEDICAL EMERGENCIES only
PERSONAL ACCIDENT INSURANCE
In the event of any accident or illness which causes or may cause a claim to be made written notice must be given as soon as possible to:
Van Ameyde & Wallis Limited, 34 The Mall, Bromley, Kent. BR1 1TS.
Telephone: 0208 466 6034
HOLIDAY HOME INSURANCE (UK & OVERSEAS)
To register a claim and obtain a cliam form please contact:
Towergate Underwriting Holiday Homes,
Towergate House,
St. Edwards's Court,
London Road, Romford, RM7 9QD
Telehone:
From UK: 01708 777720
From Overseas: 00 44 1708 777720
OTHER PROPERTY INSURANCE
For all claims relating to Home, Landlord, Unoccupied and Renovation policied please contact:
Claims Department,
Towergate Underwriting Let Property,
The Octagon,
Middleborough,
Colchester
CO1 1TG
Telephone: 01206 773540
Fax: 01206 542079
Email: tulpclaims@towergate.co.uk
Please quote your policy number and have your policy schedule at hand.