Claims Procedure

If you wish to make a claim please consult your policy wording to follow the correct procedure and to find out what information is needed.

If you need to submit a claim, please find below a quick reference guide of contact details for the policies we sell. These details are also located in your policy summary.

Click on the link below to be taken to the relevant details:

• Standard Travel Insurance Policies
• Mariners (Sailing) Travel Insurance Policies
• Personal Accident Insurance
• Holiday Home Insurance - UK and Overseas
• Other Property Insurance (Home, Landlord, Unoccupied, Renovation)

STANDARD TRAVEL INSURANCE

(Standard Single Trip, Standard Annual Multi-Trip)

For policies underwritten at Lloyd's of London with certificate numbers starting C4Q/GER/.

When contacting these numbers please state you are insured through Click4quote.com and provide your full certificate number:

SAILING TRAVEL INSURANCE

(Single Trip Sailing and Annual Multi-Trip Sailing policies)

All claims other than for Medical Emergency Assistance must be made direct to:

Please quote Click4quote.com and your full certificate number.

Medical Emergencies

You should notify IMR stating that you are insured by Click4quote.com and quote Your Schedule Certificate Number.

Contact IMR on:
24 Hour Emergency telephone number 00 44 208 669 9292
24 Hour Emergency fax number 00 44 208 669 3442
Please use these numbers for MEDICAL EMERGENCIES only

PERSONAL ACCIDENT INSURANCE

In the event of any accident or illness which causes or may cause a claim to be made written notice must be given as soon as possible to:

Van Ameyde & Wallis Limited, 34 The Mall, Bromley, Kent. BR1 1TS.

Telephone: 0208 466 6034

HOLIDAY HOME INSURANCE (UK & OVERSEAS)

To register a claim and obtain a cliam form please contact:

OTHER PROPERTY INSURANCE

For all claims relating to Home, Landlord, Unoccupied and Renovation policies please contact:

Please quote your policy number and have your policy schedule at hand.