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If you wish to make a claim you MUST always consult your policy wording to follow the correct procedure and to read the claims conditions relevant to your policy. You may also find details regarding what information you will need to supply when you make your claim.
If you require to submit a claim, please find below a quick reference guide of contact details for the policies CLICK4QUOTE.COM sell. These details are also be located on your policy summary
(click on the link below to be taken to the relevant details)
• Standard Travel Insurance Policies
• Mariners (sailing) Travel Insurance Policies
• Personal Accident Insurance
• UK & Overseas Holiday Home Insurance
• All other Policies*
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TRAVEL INSURANCE
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For travel policies arranged through HSBC Insurance Brokers and Underwritten at Lloyd's of London with certificate numbers starting C4Q/GER/.
When contacting these numbers please state you are insured through Click4quote.com and provide your dull certificate number: |
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EMERGENCY MEDICAL ASSISTANCE:
International Medical Rescue (IMR)
TEL: 00 44 (0)20 8669 9292
FAX: 00 44 (0)20 8669 3442
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Making a claim on you return home please contact:
Claims International Limited
Scheme No. 445
14th Floor
Leon House
201 - 241 High Street
Croydon, CR9 1ER
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| Quoting reference: AUL/UKUL and then the policy number from Your schedule. |
Medical Emergencies |
Travellers Protection Services Ltd
1 Prince of Wales Road,
Norwich, NR1 1AW
Telephone: 08707 744172
Global Response will provide immediate help if You are ill or injured outside the United Kingdom or Channel Islands. They provide a 24 hour emergency service 365 days a year and You can contact them on:
Emergency Telephone Number: 00 44 870 420 3812 quoting reference UKU/AULTS04
Emergency Fax Number: 00 44 870 420 3813 quoting reference UKU/AULTS04
When you contact Global Response, you will need to say you are insured with Agency Underwriting Limited and give the following information: Your name, your address, your phone number abroad and your Certificate number noted on your Certificate. |
SAILING TRAVEL INSURANCE
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| All Claims other than for Medical Emergency Assistance must be made direct to: |
Claims International Limited
Scheme No. 445
14th Floor
Leon House
201 - 241 High Street
Croydon, CR9 1ER
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Telephone: 020 8680 5142
Fax: 020 8760 0298
Email: info@cilint.com |
| Please quote Agency Underwriting Ltd and Your Schedule Certificate number. |
Medical Emergencies
You should notify IMR stating that you are insured by Agency Underwriting Limited and quote Your Schedule Certificate Number.
Contact IMR on:
24 Hour Emergency telephone number +(44) 208 669 9292
24 Hour Emergency fax number +(44) 208 669 3442
Please only use these numbers for MEDICAL EMERGIENCIES |
PERSONAL ACCIDENT INSURANCE |
You should have received a copy of a claim form covering veterinary fees and accidental death together with your certificate of insurance or your renewal certificate.
If you have lost this and require another form, or require a claim form for other claims, these may be obtained by phoning Pinnicle Pet Healthcare on: 02082 079 067 |
HOLIDAY HOME INSURANCE, UK, Overseas |
| Any incident or Loss which gives rise, or may give rise, to a claim under: |
Claims Department,
Towergate AUL,
The Octagon,
Middleborough,
Colchester,
CO1 1TG.
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Telephone: 08707 744127
Fax: 08707 744045 |
ALL OTHER POLICIES
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| For all claims relating to the above list of properties please contact: |
Claims Department,
Towergate AUL,
The Octagon,
Middleborough,
Colchester,
CO1 1TG |
Telephone: 01206 773540
Fax: 01206 542079
Email: claims@aul.co.uk |
| Please quote your policy number and have your policy schedule at hand. |
Insurance Claims Information
