If an incident occurs please get in touch with the Insurer immediately or as soon as possible. Your policy documents will explain how to do this, and what information is required, and what you should and should not do in the event of an incident.

When you call the claims line please quote your full policy number and have your policy schedule at hand.

Landlord Insurance & Unoccupied Property Insurance

Please have details of your policy including your policy number when telephoning.

MS Amlin

Tel: 01732 520 270 (Woodgate and Clarke)

MS Amlin Legal Expenses administered by ARAG

Tel: 0117 9171698 or alternatively you can download a claim form at  www.arag.co.uk/newclaims

Plum Underwriting

United Kingdom Dial: 0345 4504938 or alternatively you can email them at omclaims@plum-underwriting.com 

Northern Ireland Dial: 0345 1300797 or alternatively you can email them at niclaims@plum-underwriting.com

Plum Underwriting Legal Expenses & Rent Guarantee (underwritten by Arc Legal) Dial: 0344 770 1044 and quote ‘Plum Landlords Legal Expenses & Rent Guarantee’ 

GEO Flexi Let Property Insurance  (formerly Towergate Flexi Let Property Insurance)

Tel: 01206 773540

MS Amlin (Woodgate & Clarke)

Tel: 01732 520 270

MS Amlin Legal Expenses Administered by ARAG

Tel: 0117 9171698 or alternatively you can download a claim form at www.arag.co.uk/newclaims

Geo Holiday Home  (formerly Towergate Household Insurance)

Tel: 01708 777710

The Enterprise Act 2016

This Act was passed on 4 May 2016 as an extension to the Insurance Act 2015, and it gives policyholders a potential right to claim damages in the event of a late payment of a claim. It will apply to insurance policies placed or renewed on or after 4th May 2017, and is subject to the laws of England and Wales, Scotland, or Northern Ireland.

For further information click here, or contact us and we will be happy to tell you how this may impact you.


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